Burnout is defined as feelings of exhaustion, cynicism, and inefficacy. What else could you feel if you know that, as soon as you hang up the phone, it will just ring again with the next customer? How can you avoid burnout when every day is an onslaught of the same thing?
Published on HDI. Read the rest of the article here: http://www.thinkhdi.com/library/supportworld/2019/dont-give-in-to-burnout.aspx